WEEKLY WORKOUT CLASS TERMS AND CONDITIONS
CODE OF CONDUCT
All students at The Actors’ Temple are expected to take responsibility for conducting themselves in a manner that ensures respect and consideration not only for staff and fellow students, but also for the training and the pursuit of excellence therein.
Your professional behaviour, attendance and contribution to classes will be monitored by all the tutors you come into contact with while training at The Actors’ Temple. Overall conduct will be taken into account in the assessment of all the work undertaken on courses, classes and workshops for the ongoing attendance of the class and/or progression onto the next level of training.
You can expect to be treated fairly and reasonably by staff and fellow students, in a safe and courteous working environment and the Actors Temple expects you to act in a civil and responsible way towards others in and outside of the classroom.
NON-ATTENDANCE, LATE ATTENDANCE AND LATE CANCELLATIONS
If you do not attend a booked class or cancel with less than 24 hours notice you will still be charged for the class. You can find details on how the charges are applied based on what type of pass you hold below.
Please arrive at the studio 10 minutes before your class starts. Late arrivals will not be let in after the class has started and will be marked as a no show.
Students must be present for the duration of the class. If you leave early you will be marked as a no show.
UNDER 18 POLICY
Students under 18 years cannot attend any classes at The Actors’ Temple except for those attending the youth program classes
SINGLE WORKOUT CLASS PASS
Valid for 3 months from purchase. Late cancellations and no shows will be charged to the pass. Passes are valid for use by named pass holder only and cannot be used by others. Non-refundable except for medical reasons and with doctor’s certificate.
10 CLASS PASS
Valid for 1 year from activation date. Pass can be extended by one month for a fee of £10. Late cancellations and no shows will be charged to the pass. Passes are valid for use by named pass holder only and cannot be used by others. Non-refundable except for medical reasons and with doctor’s certificate.
FOUNDATION, CORE AND ADVANCED WORKOUT CLASS PASSES
Passes are normally valid until the end of the course. Late cancellations and no shows will be subject to a no show fee of £10. Please read your specific course terms and conditions for further details. If the no show fee is unpaid within 24 hours then all subsequent bookings will be removed.
In the event that your pass expires with unused classes left on it, you can extend it by one month from the expiry date by paying a £10 fee either over the phone or at the studio.
REFUNDS AND CANCELLATIONS
You can cancel your class booking online, via email or over the phone up to 24 hours before the scheduled class start time –. When you cancel your booking, your class credit will be refunded automatically if booked using a pass. If a card payment was made for a single class, the credit will remain active on your account for 3 months.
The 24 hour cancellation limit allows us to offer your place to another student. If you’re unable to provide the requisite notice, you will forfeit the class.
The Actors Temple reserve the right to refuse entry.
LAW AND JURISDICTION
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.